We’re Here Because We Care

Northside Counselling Services has a staff of five uniquely qualified individuals. Together, we form a private practice that has been serving the needs of Fredericton, Oromocto, and the surrounding areas since September 2013.

We take a client-centric approach to working with families, couples, and individuals. Each individual’s needs and situation are unique, so we work with clients to provide unique solutions. Our counsellors provide expertise and experience in a wide variety of areas and are committed to a holistic approach of healing the mind, body, and spirit.

At Northside Counselling Services, we are committed to meeting the unique needs of our clients. Our core values include:

 Client Confidentiality

 Holistic Wellbeing

 Recognizing and Utilizing Cultural Strengths

 Building Resiliency

 Our Team

Vicki Coy, BSW, MSW, RSW

Clinical Social Worker

Vicki Coy is a clinical social worker with over 15 years of experience in serving the needs of individuals, couples, groups, and families in Fredericton and the surrounding areas. She is a bilingual master’s social worker with practice in many different fields, including youth care worker, intake worker with Child Protection, Family Court social worker, clinical counsellor at the Mental Health Clinic for CFB Gagetown, and now as owner of Northside Counselling Services. Because of this familiarity, we have created a relaxed, comfortable and practical environment for everyone coming into the building.

Vicki is a mother of two and has been married for 16 years. She is passionate about the idea of self-care and because of this, she bowls every Friday night, goes to concerts throughout the year and enjoys cooking and baking cakes for her friends and family. It’s very important to Vicki to appreciate and enjoy life, and that’s what she wants to share with everyone coming into her office.

Vicki’s counselling approach uses solution-focused therapy, reality therapy and some aspects of cognitive behavioural therapy. Her sessions and work use practical, manageable and effective strategies that can easily be applied to help with a variety of issues.

Giselle Tranquilla, MA, CCC

Clinical Family Counsellor

Giselle is a clinical counsellor with a Master’s degree in Counselling Psychology from Trinity Western University in British Columbia. Her work with families in crisis has developed her expertise in the areas of the impact of trauma, relationship conflict, grief and loss, and attachment issues. She also works with individuals, families and groups impacted by mental illness, including depression and anxiety. Giselle has a heart for those who are hurting and a desire to help facilitate change and growth towards healing.

Christie Frenette, MSW, RSW

Clinical Social Worker

Christie holds a BSc in psychology from Dalhousie University, as well as a Masters in Social Work from Roberts Wesleyan College. Upon graduation from the MSW program, she became a registered social worker in the province of New Brunswick and began working for Peel Children’s Center in Moncton as a Child and Family Clinician. She also began working evenings as an affiliate for Reyes Group Inc. in Moncton as a clinical therapist from 2012 to 2015. Upon moving to Fredericton in early 2013, Christie began working with the Province of New Brunswick as an adoption social worker, and continued to work part-time as an affiliate for Reyes Group Inc. In 2015, she began part-time work as an international adoption social worker for Gentle Paths Counselling Services; and in 2016 she began work as a clinical social worker (affiliate) for Northside Counselling Services. She currently continues her work for both Gentle Paths Counselling Services and as an affiliate for Northside Counselling Services. 

Christie’s main areas of expertise from these experiences have been child and family therapy, trauma and generational trauma, as well as anxiety, depression, abuse and addictions. She has experience both with short-term and long-term counselling, and has worked with children, youth, families, as well as adults and couples. Christie often finds herself using the frameworks of Narrative Therapy, Trauma-Focused CBT, and solution-focused — all dependant on the situation.



Marge worked as an admin clerk at Canadian Forces Base Gagetown for over 30 years. While there, she worked with both the psychosocial and mental health teams to provide administrative services to the staff and military members coming into the clinic. After retiring in March 2016, Marge came to Northside Counselling Services and has been working here ever since. She has brought her experience on the Canadian Forces Base to our agency. As one of our receptionists, she might be the person to answer the phone when you call, help you with scheduling appointments, as well as welcome you as you come into the waiting room.



Alyssa began working part-time at Northside Counselling Services in January of 2016. After completing two years at Mount Allison University, then working at a pizza place for a year, she came here in an attempt to figure out a career path for herself, as well as gain experience in a warm and openhearted setting. Alyssa works as a receptionist, and recently has taken on many of our advertising duties, like recreating the website and maintaining our social media. Alyssa also enjoys doing office projects, like decorating the bulletin board in the waiting room and creating handouts in order to keep a welcoming and comfortable environment.

Northside Counselling Services

411 Saint Mary’s Street, Unit 106

Fredericton, NB E3A8H4

Phone: 506-455-4976

Fax: 506-455-8716




Monday: 9:00 AM - 7:30 PM
Tuesday: 9:00 AM - 7:30 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturdays available as needed

Evening appointments are available.

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