Our Team

Northside Counselling Services has a team of uniquely qualified individuals. Together, we form a private practice that has been serving the needs of Fredericton, Oromocto, and the surrounding areas since September 2013.

We take a client-centric approach to working with families, couples, and individuals. Each individual’s needs and situation are unique, so we work with clients to provide unique solutions. Our counsellors provide expertise and experience in a wide variety of areas and are committed to a holistic approach of healing the mind, body, and spirit.

At Northside Counselling Services, we are committed to meeting the unique needs of our clients. Our core values include:

 Client Confidentiality

 Holistic Wellbeing

 Recognizing and Utilizing Cultural Strengths

 Building Resiliency

 Find out more about our team at Northside Counselling Services:

Vicki Coy, BSW, MSW, RSW

Clinical Social Worker

Vicki Coy has been a Clinical Social Worker since 2006, received her Bachelors in Social Work in 1998, and has served the needs of individuals, couples, groups, and families in many capacities during those years. Offering bilingual services, Vicki has practiced in several different fields, including youth care worker, intake worker with Child Protection, Family Court social worker, clinical counsellor at the Mental Health Clinic for CFB Gagetown, instructor at St. Thomas University, and now as owner of Northside Counselling Services. 

Vicki is a mother of two and has been married since 2000. She is actively involved in the social work community by participating in the Board of Directors for the Canadian Association of Social Workers, the Exam Committee with the Association of Social Work Boards, and events with the Fredericton Chapter of the NB Association of Social Workers. Vicki enjoys being involved with the Women and Business Network. She is passionate about the idea of self-care and because of this, goes to concerts throughout the year, volunteers with Ability NB and Harvest Jazz & Blues, and enjoys cooking, decorating cakes for her friends and family, and going to her spot at Grand Lake as often as possible. Appreciating and enjoying life is a priority for Vicki, and that’s what she wants to share with everyone coming into her office. 

Vicki’s counselling approach uses Solution-focused Therapy, Strength-based Therapy, Reality Therapy and some aspects of Cognitive Behavioural Therapy. Her sessions and work use practical, manageable, and effective strategies that can easily be applied to help with a variety of issues.

Giselle Tranquilla, MA, CCC, LCT

Clinical Family Counsellor

Giselle is a clinical counsellor with a Master’s degree in Counselling Psychology from Trinity Western University in British Columbia. Her work with families in crisis has developed her expertise in the areas of the impact of trauma, relationship conflict, grief and loss, and attachment issues. She also works with individuals, families and groups impacted by mental illness, including depression and anxiety. Giselle has a heart for those who are hurting and a desire to help facilitate change and growth towards healing. 

Giselle was born and raised in Fredericton but left the province to pursue schooling in British Columbia. During her 13 years out west, Giselle partnered with child protection social workers to provide counselling and support for families identified at highest risk within the community. Her experience with these families has developed her expertise in crisis management and a multi-systemic approach to counselling. Giselle has also worked with Child & Youth Mental Health agencies in BC, and she has been active in developing community awareness and professional education regarding domestic violence. Giselle’s counselling work is influenced by a number of theoretical frameworks including Solution-focused Therapy, Cognitive Behavioral Therapy, Family Systems, and trauma-informed practice. She makes it a priority to support clients from a holistic perspective so that they might find strategies to manage their overall mental health and achieve their desired goals.

Kayla Vander Ploeg, MA, CCC

Clinical Counsellor

Kayla is a clinical counsellor with a Master’s degree in Counselling Psychology, obtained from Yorkville University. She works primarily with individuals, both youths and adults, and enjoys providing guidance for people with questions around parenting, anxiety, depression, grief, stress, and interpersonal conflicts, both personal and professional. Her style of counselling is eclectic, holistic, and practical, gathering techniques from various therapies, as per the needs of each client. Military life, university pressures, church dynamics, and childcare settings are familiar to Kayla. 

She holds the belief that being healthy is not limited to physical well-being, but includes an individual’s mental and emotional health as well. Although counselling can be an intimidating process at first, it is undertaken together – by client and therapist – with the purpose of empowering, enriching, and bettering the individual and their life. This is typically accomplished through talk therapy and the setting of attainable goals.

Northside Counselling Services

66 Greenwood Drive

Fredericton, NB E3A 3T5

Phone: 506-455-4976

Fax: 506-455-8716




Monday: 9:00 AM - 08:00 PM
Tuesday: 9:00 AM - 08:00 PM
Wednesday: 9:00 AM - 08:00 PM
Thursday: 9:00 AM - 08:00 PM
Friday: 9:00 AM - 08:00 PM

Saturdays available as needed
Evening appointments are available.

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